Sydney's driverless Metro train line opens, but the doors don't

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Title : Sydney's driverless Metro train line opens, but the doors don't
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Sydney's driverless Metro train line opens, but the doors don't

Commuters getting off the train
Related Story: 'Game-changer': Sydney's new driverless train to open to the public on May 26

The doors on one of Sydney's new Metro driverless trains failed to open this afternoon, causing delays and huge queues, marring what the New South Wales Government hoped would be a day of celebration.

Key points:

  • The driverless Sydney Metro train line officially opened on Sunday with commuters offered free travel to celebrate
  • There have been teething problems, with one train overshooting the platform causing a 15- to 20-minute delay
  • More than 22,000 people have worked on the project, which will extend to Bankstown by 2024

NSW Premier Gladys Berejiklian was beaming on Sunday morning at Tallawong station in Sydney's north-west as the country's first driverless train took off five years after the project began.

It is part one of the State Government's $7 billion North West Metro train network — Australia's biggest public transport project.

There were cheers as the train started, and cheers again when Ms Berejiklian and 300 special guests arrived at Chatswood station, in Sydney's lower north shore.

But the celebration soon turned to stress for workers on the line at about 1:00pm today when one of the trains overshot the platform at Macquarie Park station.

It was realigned and then the automatic doors failed to open, forcing workers to manually open them.

External Link: Tweet doors better

The offending train was taken off the service — and commuters were taken off the train — causing delays and massive crowds at some of the stations around Sydney.

There were lines around the block at Castle Hill station and reports of a "crowd crush" at Chatswood.

Reports have emerged of trains taking more than an hour to travel three stops.

A Sydney Metro spokesperson said it was putting on extra services to clear the backlog, but on Sunday afternoon there were reports of "15- to 20-minute" delays.

The trains were operating normally at 3:00pm but there were still large queues at most of the stations.

The queues are expected to remain for most of the day.

External Link: Tweet trains

Speaking earlier in the day, Ms Berejikilian said the Government had "defied all the cynics" who said the project would never happen.

"In the early days, when I spoke to local residents, the parents used to say it'd be fantastic if our kids could catch the train to university or high school," Ms Berejiklian said.

"And some of the ones who'd been here for a long time said 'I don't think I'll ever see it in my lifetime'.

"Well I'm glad to prove them wrong … it's here, and it's the start of something really special for New South Wales."

To celebrate the opening, the New South Wales Government offered free travel for all commuters on the line on Sunday, with huge crowds coming out to ride on the new trains.

The system has Australian-first technology, like screen doors attached to the platforms of all of the network's 13 stations, which open automatically after the train has stopped.

At full operation, trains will run every four minutes in each direction at peak times, with the ability to run up to every two minutes in the future.

The Metro line is currently being extended from Chatswood to Bankstown, and by 2024 Sydney will have 31 Metro stations and 66 kilometres of standalone Metro railway.

But the real test of the new system will come on Monday, when commuters use it for the first time during peak-hour operations.

The trains will also stop running at 9:00pm from Wednesday to Sunday over the first few months to allow an ongoing review of the operations and early maintenance.

The premier smiling with a train in the background

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