Title : Holidaymaker shares picture of his dry, undercooked £4 bacon ciabatta roll on a TUI flight
link : Holidaymaker shares picture of his dry, undercooked £4 bacon ciabatta roll on a TUI flight
Holidaymaker shares picture of his dry, undercooked £4 bacon ciabatta roll on a TUI flight
'Not the best would you agree?': Holidaymaker 'who wanted some proper food after seven days in Benidorm' shares picture of his dry, undercooked £4 bacon ciabatta roll on a TUI flight from Alicante to Nottingham
- Twitter user Nile posted a photograph of his disappointing sandwich next to the one advertised in the TUI brochure
- He said he wanted 'some proper nice food' after spending a week in Benidorm
- TUI apologised to him on Twitter but it is not the first time their bacon sandwiches have been criticised online
- Have you had a disappointing airline meal before? Email jack.a.newman@mailonline.co.uk
TUI have been accused again of serving up a dry and unappetising £4 bacon ciabatta to a passenger which looks wildly different to the one advertised in their brochure.
Customer Nile posted a photograph of his snack showing a small piece of lightly pink bacon which barely covers half of the roll.
The meal looks vastly different to the brochure image which shows a perfectly-grilled ciabatta packed with crispy bacon.
Nile shared a photograph of his bacon ciabatta he bought on a TUI flight returning to the UK from Alicante
His sandwich appears vastly different to the one advertised in the brochure which is full of crispy bacon
Nile, from Worksop in Nottinghamshire, flew from Alicante to the UK on April 6 and ordered 'unsmoked bacon in a buttered crusty stone-baked ciabatta roll' from the TUI on board menu.
He posted a photograph of his meal the same day with the caption: 'Hi - I've been to Benidorm for the last 7 days and I wanted some proper nice food on the plane, so I ordered a ciabatta with bacon.
'Not the best would you agree.'
TUI responded online: 'Sorry to hear that you've had cause to make a complaint about the meal you purchased on board with us.'
TUI invited Nile to contact them by email if he wished to make any further comment.
Nile took to Twitter to complain about the quality of the sandwich and TUI invited him to email them if he wanted to make a further comment
In March, an enraged customer, known as David on Twitter, contrasted his own bacon ciabatta (right) with that of the TUI photograph (left)
Lee Carter claimed to have experienced a similar issue with his bacon ciabatta on a TUI flight in September last year
In March this year, a customer known only as David, returning home from Marrakech publicly complained about the 'pig's ear' TUI had made of his ciabatta.
David said the meat in the roll made 'wafer thin bacon look thick-cut'.
And Lee Carter, from Cheshire, complained last September that the ciabatta purchased on his flight was also below par.
MailOnline has contacted TUI for comment.
'It made a petrol station sandwich look like a gastronomic feast': The passengers left shocked by airline meals
This latest gastronomic incident is not the first to befall airline passengers, with many having previously complained of inadequate food.
In February this year, a couple who splashed out thousands for a BA World Traveller Plus ticket for their 12-hour flight were left 'disgusted' when handed a croissant and cereal bar instead of the traditional full English promised.
Couple slam 'disgusting' croissant and cereal bar breakfast
Steve Kro and his partner made the luxurious upgrade for their return flights from Heathrow to the Grand Cayman costing them £2,000 in total.
The airline's website promises a 'traditional full English breakfast or a delicious continental breakfast accompanied by a selection of fruit juices and tea or coffee'.
Steve Kro and his partner made the luxurious upgrade for their return flights from Heathrow to the Grand Cayman costing them £2,000 in total
The airline's website promises a 'traditional full English breakfast or a delicious continental breakfast accompanied by a selection of fruit juices and tea or coffee'. But this is all the couple received
But when the hungry couple eagerly awaiting their morning meal were handed their breakfast, neither could hide their disappointment - or disgust.
Mr Kro blasted BA: 'Another totally c**p flight from BA.
And pictures posted to British Airways' Facebook page appear to show a very small, dry-looking croissant in plastic wrapping, a stodgy cereal bar and a small coffee in a disposable cup.
At the time, BA said it was 'in contact with the customer'.
Shock as £5 in-flight sandwich is filled with single limp lettuce leaf
Nick Mosley was left disgusted by an under-filled lunchtime snack served up on a Jetstar Airways flight from Bali, Indonesia, to Perth, Australia earlier this year.
Mr Mosley, who lives in Brighton but travels the world through his work as a food writer, had bought a 'deli sandwich trio' at a cost of nine Australian dollars.
A holidaymaker spoke of their shock after they paid £5 for a in-flight sandwich only to be handed a single limp lettuce leaf between two slices of 'soggy' bread
Mr Mosley (pictured left) said that while he does not expect airline food to be the best in the world, it should meet a certain standard
But when he received it, he said: 'It was a shocker - it made a petrol station sandwich look like a gastronomic feast.'
An advert described the three sandwiches as 'egg with mayo and lettuce on white bread', 'cream cheese with roasted red pepper on wholemeal bread' and 'tuna mayo with onion relish on white bread'.
Mr Mosley said that while he does not expect airline food to be the best in the world, it should meet a certain standard.
At the time, a spokesperson for Jetstar Airways said it apologised 'for the unusual lack of filling.'
TUI passengers 'served warm, unrefrigerated ham sandwiches for breakfast and dinner'
In October last year, a disgruntled TUI customer who was celebrating her 40th birthday claimed she and fellow passengers were served unrefrigerated ham sandwiches for dinner and breakfast during a flight from Cuba.
Jayne Wallis, 40, took pictures of the unsatisfactory food, which appear to show the ham sandwiches stuffed into 'bin bags' and placed on the floor next to a mop, and accused the airline of poor food hygiene.
Jayne Wallis, 40, claimed she and fellow passengers were served unrefrigerated ham sandwiches for dinner and breakfast on a flight from Cuba to Gatwick
She posted pictures of the meals she was served for breakfast and dinner while onboard the flight from Cuba to Gatwick
The passenger, who was flying to Gatwick, also wrote that the ham was not kept cold and was served in replacement of hot food which took almost eight hours to arrive.
She posted to TUI's Facebook page: 'Ham sandwiches stored in bin bags, not refrigerated, and then served again for breakfast - why would anyone think this was safe food hygiene practice?'
At the time, the travel company said that although the food fell below standards, cabin crew ensured food was 'appropriately stored and refrigerated in the chiller cupboards throughout the flight.'
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